Refund policy

Refund Policy

Thank you for shopping with Cabin Crew You.

Digital Products – No Refunds or Exchanges

All products sold on our website are digital, downloadable guides. Due to the nature of digital content and the immediate access provided upon purchase, all sales are final.

We do not offer refunds, returns, or exchanges for any digital products once the purchase has been completed.

By completing a purchase, you acknowledge and agree that:

  • You understand the product is a digital download.

  • You will receive access immediately after payment is confirmed.

  • You waive any right to cancel or request a refund once the download has been delivered.

Exceptions

Refunds will only be considered in the rare case of:

  • Duplicate purchases of the same product (proof required), or

  • A technical issue that prevents access to the file and cannot be resolved by our support team.

If you experience any technical difficulties accessing your purchase, please contact us and we will be happy to assist you.

If you have any questions before purchasing, we encourage you to contact us to ensure the product is right for you.